Terms of Service

1. Introduction and Agreement

These Terms of Service, together with our Privacy Policy, form a legally binding agreement between you and Buy Direct Auto Broker Inc. regarding your access to and use of the website located at https://www.directauto.lol and the vehicle sourcing, negotiation, financing coordination, and delivery services we offer.

By accessing or using the website, submitting a quote request, or otherwise engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree to these terms, you must not access the website or use our services.

These terms apply to all users of the website, including casual browsers and paying customers. Additional written agreements may apply to specific transactions, and in the event of a conflict between these terms and a written agreement you sign with us, the written agreement will control for that particular transaction.

2. About the Company

Buy Direct Auto Broker Inc. is a company organized under the laws of Canada, with its principal place of business at the following address:

Buy Direct Auto Broker Inc.
32 Carleton Trail, Beeton, ON L0G 1A0, Canada

We operate as an independent vehicle broker. Unlike a dealership, we do not sell vehicles directly from an inventory. Instead, we act on behalf of the buyer to locate, verify, negotiate, and coordinate the purchase of vehicles, and we assist with financing, trade-ins, and delivery as part of a complete brokerage service.

Because we are a broker and not a dealership, we may not be able to control every aspect of a transaction, including the condition of a vehicle or the availability of inventory. We will, however, keep you informed of material details as they arise and use reasonable efforts to facilitate a smooth transaction on your behalf.

3. Definitions

For the purposes of these terms, the following definitions apply.

• Company, we, us, and our refer to Buy Direct Auto Broker Inc., doing business as DirectAuto.
• You and your refer to any visitor, user, or customer of the website and services.
• Website means the website located at https://www.directauto.lol and all pages and content within it.
• Services means the vehicle sourcing, negotiation, financing coordination, trade-in assistance, and delivery coordination services described in these terms.
• Quote request means a submission made through the website requesting information about a potential vehicle purchase.

4. Eligibility

To use our website and services, you must be at least the age of majority in your jurisdiction and have the legal capacity to enter into a binding contract. By using the website, you represent and warrant that you meet these requirements.

Our services are currently available to residents of Canada and the United States. If you are located outside these regions and wish to use our services, please contact us to confirm whether we can assist you. You are responsible for ensuring that your use of the website and services complies with all applicable laws in your jurisdiction.

5. Our Services

DirectAuto provides the following services to customers seeking to purchase a vehicle.

• Vehicle sourcing, including searching a nationwide network of dealers, private listings, and auction sources.
• Vehicle verification, including review of history, condition, and service records where available.
• Price negotiation on your behalf with sellers and dealers.
• Financing coordination through a network of third party lenders.
• Trade-in valuation and coordination.
• Paperwork handling and delivery coordination.

We act as an intermediary and facilitator in these transactions. We do not own the vehicles we source, and the final purchase agreement for any vehicle is between you and the selling party, subject to the specific terms of that transaction.

The services we arrange may involve third party providers, including lenders, insurers, transport companies, and inspection services. Those providers are independent parties, and any engagement with them is governed by their own terms and conditions. We facilitate introductions to these providers but do not control their conduct, their pricing, or the quality of their services.

6. Vehicle Sourcing and Purchase Process

When you submit a quote request, we use the information you provide to search for vehicles that match your stated requirements. We will present you with one or more options and, with your approval, proceed to verify and negotiate on your behalf.

You are responsible for reviewing all details of any vehicle before you commit to a purchase, including price, condition, history, and financing terms. While we make reasonable efforts to verify information provided by sellers, we do not guarantee the accuracy or completeness of third party listings, and you are encouraged to conduct your own review and, where practical, an independent inspection.

A binding purchase is formed only when you execute a purchase agreement with the selling party. Until that point, any quote, price, or option we present is an estimate and is subject to change based on availability, seller terms, and market conditions.

Title to and registration of any vehicle purchased through our services will be handled in accordance with the laws of your jurisdiction and the terms of the purchase agreement. We can assist with this process, but you remain responsible for completing any registration, insurance, and licensing requirements that apply to you before you take delivery of a vehicle.

7. Pricing and Fees

We charge a single, clearly stated broker fee for our services. This fee is disclosed to you before you commit to a transaction and is separate from the price of the vehicle, taxes, registration fees, and any financing costs charged by third parties.

Our broker fee is not tied to a commission on the purchase price, which means our incentive is aligned with finding you the best value. All additional costs associated with a vehicle purchase, including taxes, licensing, delivery, and lender fees, are your responsibility unless we state otherwise in writing.

We will provide a clear breakdown of all fees and costs before you finalize any purchase. If any cost changes during the transaction, we will notify you and obtain your approval before proceeding.

Our broker fee is generally non-refundable once the services have been performed. If we are unable to complete the services you requested through no fault of your own, we will discuss a fair resolution with you. Any deposit toward a vehicle purchase is subject to the refund terms set out in your purchase agreement with the selling party.

8. Payment Terms

Payment for our broker fee is due as set out in the written agreement or invoice we provide to you. We may request a deposit toward certain services or toward the purchase of a vehicle, which will be clearly described before you are asked to pay.

Payments for vehicles are made directly to the selling party or through an agreed third party escrow or financing arrangement, unless we instruct otherwise. We are not responsible for the processing of third party payments, including lender disbursements, and any disputes regarding such payments must be resolved with the relevant third party.

If you fail to pay amounts owed under these terms, we may suspend or terminate the services and pursue any remedies available to us under applicable law.

9. User Responsibilities

You agree to provide accurate, current, and complete information when using the website and our services, including in quote requests, contact forms, and financing applications. You are solely responsible for the accuracy of the information you submit.

You are responsible for maintaining the confidentiality of any account credentials and for all activity that occurs under your account. You agree to notify us promptly of any unauthorized use of your account or any other breach of security.

You are also responsible for reviewing and understanding all documents you sign in connection with a vehicle purchase, including purchase agreements and financing contracts, before you execute them.

You agree to respond promptly to our requests for information and documentation that are needed to complete a transaction, such as proof of identity, insurance details, or financing documents. You acknowledge that delays in providing this information may affect vehicle availability, pricing, and delivery timelines.

10. Acceptable Use

You agree to use the website only for lawful purposes and in a manner consistent with these terms. You agree not to use the website in any way that violates applicable law or the rights of others.

• You must not attempt to gain unauthorized access to the website, our systems, or the data of other users.
• You must not interfere with or disrupt the operation of the website, including by transmitting viruses or other harmful code.
• You must not use automated means, such as bots or scrapers, to collect information from the website without our prior written consent.
• You must not misrepresent your identity or submit false or fraudulent information.

We reserve the right to investigate any violation of these terms and to cooperate with law enforcement authorities where required. We may also restrict, suspend, or remove access to the website, or remove any content, at our sole discretion if we believe that access or content violates these terms or could harm us, our customers, or other users.

11. Intellectual Property

The website and all of its content, including text, graphics, logos, design, software, and the DirectAuto name and mark, are the property of Buy Direct Auto Broker Inc. or its licensors and are protected by applicable intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the website for your personal, non-commercial use. You may not reproduce, distribute, modify, or create derivative works from any part of the website without our prior written consent.

Any feedback, suggestions, or ideas you submit to us regarding the website or our services become our property and may be used by us without compensation or obligation to you, unless we have agreed otherwise in writing. You are responsible for ensuring that any content you submit does not infringe the rights of any third party.

12. Disclaimer of Warranties

The website and our services are provided on an as is and as available basis, without warranties of any kind, whether express or implied. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the website will be uninterrupted, error-free, secure, or free of harmful components, or that the information on the website is accurate, complete, or current. We make no representations or warranties regarding the condition, quality, or value of any vehicle sourced through our services, which remain the responsibility of the selling party.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Buy Direct Auto Broker Inc., its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or loss of goodwill, arising out of or related to your use of the website or our services.

Our total aggregate liability arising out of or related to these terms, the website, or our services shall not exceed the amount of the broker fee actually paid by you to us in the transaction giving rise to the claim. Nothing in these terms limits liability that cannot be limited under applicable law.

14. Indemnification

You agree to indemnify, defend, and hold harmless Buy Direct Auto Broker Inc., its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or related to your use of the website, your violation of these terms, or your violation of the rights of any third party.

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of that matter.

15. Termination

We may suspend or terminate your access to the website or our services at any time, with or without notice, if we reasonably believe you have violated these terms or if we determine that continued provision of services is no longer appropriate or lawful.

You may stop using the website and our services at any time. Any provisions of these terms that by their nature should survive termination, including those relating to intellectual property, disclaimers, limitation of liability, and indemnification, will continue to apply after termination.

16. Governing Law and Dispute Resolution

These terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

In the event of a dispute arising out of or related to these terms or our services, we encourage you to contact us first so we can attempt to resolve the matter informally. If a resolution cannot be reached, any legal action shall be brought exclusively in the courts located in the Province of Ontario, Canada, and you consent to the jurisdiction of those courts.

If any provision of these terms is held to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision of these terms does not constitute a waiver of that right or provision.

17. Changes to These Terms

We may update these terms from time to time to reflect changes in our services, our practices, or applicable law. When we make changes, we will revise the last updated date at the top of this page.

Your continued use of the website or our services after any changes take effect constitutes your acceptance of the revised terms. If you do not agree to the revised terms, you must stop using the website and our services.

We encourage you to review these terms periodically so that you remain aware of your obligations and rights. The version of these terms in effect at the time you use the website or engage our services will apply to that use.

18. Contact Information

If you have any questions or concerns about these terms, please contact us using the details below.

Buy Direct Auto Broker Inc.
32 Carleton Trail, Beeton, ON L0G 1A0, Canada
Email: talk@directauto.lol
Phone: +1 845 767 7394

We will make every effort to respond to your inquiry promptly and to resolve any concerns you may have.